The panel did not respond in time.


The cause is dependent on the type of alarm panel you are using.

How to solve as a user

In most cases, retrying the app command will allow the alarm panel to respond to the app in time.

How to solve as a technician

If the error continues to occur regularly, please check the following:


  1. Check that the Falcon communicator is installed in a location in your house that has adequate network coverage.

  2. Ensure that the Falcon's GSM signal strength is 5 and above.

  3. Check that the Falcon communication antenna is screwed in.

  4. For a Falcon communicator with dual sim cards, change the default sim to the network that has the best network coverage