Here are the available access levels for your company.
| System | Feature Description | Company Super User | Company User | Company Operator | Technician | App User |
|---|---|---|---|---|---|---|
| Access Level Range | Whole Company | Assigned Company and Account Codes | Assigned Company and Account Codes | Assigned Company and Account Codes with QR Verification Code | QR Verification Code | |
| Reports | Customer devices report | x | x | |||
| App users report | x | x | ||||
| Monthly billing report | x | |||||
| GSM | Dashboard of all GSM devices | x | x | x | ||
| GSM Communicators | View the GSM device table | x | x | x | ||
| Three custom device field slots in the table | x | x | x | |||
| Delayed billing activation | On request | On request | ||||
| View device details | x | x | ||||
| Edit device details | x | x | ||||
| Edit panel type settings | x | x | ||||
| Edit custom fields | x | x | ||||
| Edit app enabled setting | x | x | ||||
| View device connectivity settings | Available soon | Available soon | ||||
| Last communication signal from the device | x | x | ||||
| Last interaction with the ArmME mobile app | x | x | ||||
| IP Addresses | x | |||||
| SIGVAULT live device logs | Beta testing | Available soon | ||||
| View notification logs | Available soon | Available soon | ||||
| Add, remove and manage app owners | x | x | Amecor Pro | ArmME | ||
| Add, remove and manage app users | x | x | Amecor Pro | ArmME | ||
| Add, remove and manage app guests | Available soon | Available soon | ArmME | |||
| View and edit notification settings | x | x | ||||
| Ping the GSM device | x | x | x | |||
| Trigger remote device controls and relays | x | x | ||||
| View device access history | x | x | ||||
| Migrate the device to another Company | On request | |||||
| GMU Devices | View GMU device table | x | x | x | ||
| View GMU device details | x | x | ||||
| Ping the GMU device | x | x | ||||
| Scheduled reports | x | x | ||||
| Live event report | x | x | ||||
| View device access history | x | x | ||||
| View base station table | x | x | x | |||
| Edit custom fields | x | x | ||||
| RF Devices | Dashboard of all RF devices | x | x | x | ||
| Repeater map | x | x | x | |||
| View the radio device table | x | x | x | |||
| View the repeater device table | x | x | x | |||
| View the RF networks table | x | x | x | |||
| Companies | View list of companies/bases | x | x | |||
| View the custom ArmME mobile app colours/skin for the company | x | x | ||||
| View app notification override settings | x | x | ||||
| Send push notifications to all app users | x | x | ||||
| Users | View the table of all company users on your access level | x | x | |||
| Edit user name & contact details | x | x | ||||
| Reset user passwords | x | x | ||||
| Edit Super Company users | x | |||||
| Edit Company User users | x | x | ||||
| Edit Company Operator users | x | x | ||||
| Edit Technician users | x | x | ||||
| Edit App Owner | x | x | ||||
| Edit App User | x | x | ||||
| Create new companay users | x | x | ||||
| Add and remove company access | x | x | ||||
| Send app push notifications to company users | x | x | ||||
| Technicians | View technician table | x | x | |||
| Approve technician to installers for access to Amecor Pro mobile app | x | x | ||||
| Link new technicians | x | x | ||||
| Support | Live chat with our technical support staff | x | x | x | x | x |
| Create a support ticket and view the progress | x | x | x | x | x | |
| Read knowledge articles | x | x | x | x | x | |
| Download more product brochures and manuals | x | x | x | x | x | |
| External Programming | Setup a new panel to your account with ArmME mobile app (max 10 devices) | x | x | x | x | x |
| Setup a new panel for any app user with Amecor Pro mobile app | x | x | x | |||
| Setup a Rhino alarm system with Rhino UDL software | x | x | x | |||
| Setup a Falcon communicator Falcon Configuration Software | x | x | x |